Politique de remboursement

At TheraTouch, we want you to be completely satisfied with your purchase. If you're not happy with your item, we're here to help!

  • Returns: You have 15 days from the date of delivery to return any item in its original condition and packaging. To initiate a return, please contact us with your order number and the reason for your return.
  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method within 7-15 business days.
  • Exchanges: If you wish to exchange an item for another size, color, or product, please contact us to discuss the exchange process.

Non-Returnable Items: Certain products such as personalized items, perishable goods, or items marked as "final sale" cannot be returned.